Brand & webSystems & ops

Professional services for businesses that need stronger websites

  • Design, build, and delivery across websites, brand touchpoints, and digital presence.
  • Systems, payments, bulk email, bulk SMS, and integrations scoped around how your business runs.
  • One partner from brief and planning through launch, handover, and ongoing support.

Featured product

Get more Google reviews and fewer public complaints — through WhatsApp, bulk email, and bulk SMS.

Leave a Review is reputation operations, not another survey link. Reach customers on the channel that fits — QR and WhatsApp at the counter, bulk email after dispatch, bulk SMS for renewals — recover privately when something goes wrong, and turn strong experiences into visible reviews.

Not for one-off surveys. If Google Forms plus manual WhatsApp is enough, use that. Built for businesses where one recovered customer or one extra Google review is worth more than a few hundred KES.

Scan → WhatsApp → ReviewPoint-of-service flow — not a form link you hope someone opens later
RecoverPrivate feedback before it goes public
MeasureScans, reviews, and branch-level activity

Pricing

Platform access + usage — not a one-size subscription.

Start on pay-as-you-go credits with 100 welcome balance. Scale to monthly bundles or an enterprise commit when volume grows. You pay by channel — bulk email, WhatsApp, bulk SMS — and by outcome for events — not a flat fee for invites that never convert.

SMBPay as you go
Mid-marketBundle + API
EnterpriseCommit + volume rates

Outbound channels

Bulk email, bulk SMS, and WhatsApp — one platform.

Pick the channel per campaign. Self-serve email onboarding with plan selection, verified sender domains, and prepaid credits for every send.

Bulk email

Review requests and dispatch at inbox scale

Send thousands of personalised review links from your verified domain. Amazon SES deliverability, bounce handling, and prepaid credits — email costs less than WhatsApp on every plan.

  • Verified sender domain
  • API dispatch
  • Per-send billing

Bulk SMS

Reach customers who do not live in email or WhatsApp

Campaign SMS for reminders, renewals, and review nudges when a text is the most reliable channel. Same credit wallet, channel-based pricing.

  • Campaign SMS
  • Alerts
  • Volume pricing

WhatsApp

Conversational flow at the point of service

QR-to-WhatsApp remains the fastest path for in-person feedback. Combine with email and SMS for post-visit, renewal, and API-driven dispatch.

  • QR flow
  • Templates
  • Recovery chat

Plans

Three ways to buy — same product.

SMB

Pay as you go

100 welcome credits, then top up when you need more. Typical rates from about 0.5 KES (bulk email) to 2 KES (bulk SMS) per send.

  • No platform fee
  • Channel-based pricing
  • Self-serve top-up

Mid-market

Bundle + API

Monthly platform fee with included credits (e.g. 5,000/month) and lower overage rates. Built for teams using the external API.

  • Monthly credit bundle
  • Modest platform fee
  • Volume overage

Enterprise

Commit + volume rates

Annual commit, platform fee, per-branch pricing, and low overage (e.g. 1 KES) after your bundle. Custom rates per account.

  • Annual commit
  • Per-branch fee
  • Negotiated overrides

Why businesses pay

One outcome is often worth more than the credits.

A single recovered customer or an extra Google review can be worth hundreds or thousands of KES. Event feedback might cost a few hundred KES for hundreds of scans. You are not paying for a form — you are paying for reach, recovery, and reviews that show up where new customers look.

1 recovered customerOften > cost of a month of usage
1 extra Google reviewCompounds in local search over time
Event modePay per scan and per review — set a cap

How it compares

Google Forms is free. So why this?

Because your customers live on WhatsApp, and one bad public review costs more than prepaid credits. Leave a Review is for when distribution, recovery, and branch-level visibility matter — not when a one-time survey is enough.

Google Form + manual WhatsAppLeave a Review
ChannelsOne link, one channelWhatsApp, bulk email, and bulk SMS — pick per campaign
Cost modelFreeCredits + plan tier — pay for sends and outcomes
ChannelLink you paste manuallyQR → WhatsApp flow customers already use
Unhappy customerOften goes public firstPrivate feedback first, then recovery
Google reviewsManual follow-upPrompt after a strong rating
Multi-branchSpreadsheets and shared linksPer-location QR with counts
EventsNo scan limits or economicsCaps plus per-scan billing

Who it is for

Three places where the economics make sense.

Self-serve setup works for events and single locations. Multi-branch and operations-heavy teams can start a conversation for workflow fit.

Events & high foot traffic

Feedback from a crowd, without a clipboard.

Event mode charges per scan and per completed review, with caps so budget does not run away. Ideal for expos, launches, and booths where email capture is unrealistic.

  • Per-scan pricing
  • Response limits
  • WhatsApp-native

Multi-branch operations

Know which branch is slipping.

One QR per location, product, or campaign. See scans and reviews by branch instead of one shared form link in a WhatsApp group.

  • QR per location
  • Branch visibility
  • Recovery alerts

Insurance, renewals & dispatch

Feedback after the service moment.

Tie reviews to policies, renewals, and delivery workflows — not a generic marketing survey. Private complaints route to ops before they become public reputation problems.

  • Post-service flow
  • Ops integration
  • Recovery workflow

Bulk email & SMS built in

Send review campaigns by email or SMS from the same platform — verified domains, API dispatch, and per-send credits.

Delivery that works

WhatsApp-native flow for in-person; email and SMS for renewals, dispatch, and lists that already live in your CRM.

Outcomes you can see

Review counts, recovery alerts, and Google review prompts — not just form submissions.

Pricing that matches value

SMB pay-as-you-go, mid-market bundles, enterprise commits. Bulk email costs less than WhatsApp; bulk SMS and events bill per send.

Low switching cost

Live in minutes: product, campaign, QR — no CRM migration required.

Ready when the outcome is worth it.

Start with an event QR or a single branch. For insurance, renewals, or multi-location rollouts, we can help shape the workflow.

Services

Digital work that supports how a brand looks and how a business runs.

The best digital presence does not stop at presentation. It carries through the systems, bulk email, bulk SMS, integrations, and day-to-day workflows that sit behind the brand.

Brand & presence

How the business looks, reads, and shows up across digital touchpoints.

Website Design

Structured company websites that help brands look credible, explain themselves clearly, and attract the right enquiries.

  • Company sites
  • Landing pages
  • Brand refresh

Mobile App Development

Mobile experiences for teams and customers where business workflows need to move beyond the desktop.

  • iOS & Android
  • Field teams
  • Customer apps

Operations & integrations

The systems, payments, bulk email, bulk SMS, and automations that keep the business running.

Web Systems

Operational software, dashboards, and internal tools designed around how a business actually runs.

  • Dashboards
  • Admin panels
  • Internal tools

Payment Integrations

Payment flows connected properly across M-Pesa, checkout, invoicing, subscriptions, and reporting.

  • M-Pesa
  • Checkout
  • Subscriptions

Bulk Email

High-volume email for review requests, renewals, dispatch notices, and customer outreach — with verified sender domains and deliverability built in.

  • Review campaigns
  • Transactional
  • API dispatch

Bulk SMS

SMS campaigns, reminders, alerts, and routine customer communication at scale — ideal when WhatsApp or email is not the right channel.

  • Campaigns
  • Alerts
  • Reminders

Flow Automations

Automation that removes repetitive work and keeps approvals, updates, and systems aligned.

  • Workflows
  • Approvals
  • Sync

Zoho Setup & Integrations

Zoho environments cleaned up, configured well, and connected to the rest of the business stack.

  • CRM
  • Books
  • Connected ops

Mail Setup & Integrations

Business email, DNS, and delivery configuration that supports both trust and day-to-day operations.

  • Business email
  • DNS
  • Deliverability

Selected work

Clients and projects Imoh Blocks has delivered.

A sample of websites, systems, and mobile apps built for growing Kenyan businesses — from insurance and finance to wellness retail.

Marki Insurance Agency

View live project

End-to-end digital platform for a leading Nairobi insurance brokerage — public website, operational system, and mobile app for agents and customers.

  • Website
  • Business system
  • Mobile app

My Accurate Pay

View live project

Business wallet and payments platform for Kenyan SMEs — petty cash, bulk payouts, M-Pesa flows, and day-to-day financial visibility on mobile.

  • Mobile app
  • Payments

My Accurate Books

View live project

Accounting, POS, and inventory app for SMEs — sales, stock, invoicing, financial reports, and eTIMS-related workflows in one place.

  • Mobile app
  • POS & accounting

Revital Kenya

View live project

Wellness e-commerce storefront for premium supplements and health products — built for discovery, trust, and nationwide delivery.

  • E-commerce website

How we work

Structured delivery from first conversation through launch.

Every engagement is scoped around clarity, operational fit, and delivery that holds up after go-live.

Clear positioning

Digital presence that makes the business easier to understand and easier to trust.

Operational depth

Systems and integrations shaped around the day-to-day realities behind the brand.

Calm execution

Work delivered with structure, consistency, and fewer loose ends at launch.

Start a conversation

Share where the business is today and what needs to work better. Imoh Blocks will help shape the right mix of services and next steps.

Email hello@imoh.co.ke